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Debt Advice Handbook Scotland 1st ed - with new material

Second-tier support from MATRICS consultancy
The MATRICS project (Money Advice Training, Resource, Information and Consultancy Service) provides the free-to-client money advice sector with training, consultancy support, information and resources to help ensure quality services for people with unmanageable debt throughout Scotland.
As money advisers are faced with increasingly complex cases, the MATRICS project provides second-tier support to ensure that the people working on the front line of money advice have somewhere to turn for guidance and support.
MATRICS is a partnership between Money Advice Scotland and CAS and has operated across the sector for almost 20 years.
For more information, email consultancy@matrics.org.uk or call 0845 123 2326.
MATRICS learn
MATRICS learn is a blended-learning platform developed to update learning approaches and allow advisers to progress their learning in a controlled, step-by-step way.
It is also used to accredit debt advisers who are not automatically accredited through their agency to deliver the Debt Arrangement Scheme and sign Certificates for Sequestration.
It is based on a ‘flipped-learning’ approach, putting the emphasis on the learner, not the tutor, and moving away from traditional behaviourist learning to social constructivist learning, where learners are encouraged to learn from each other.
The innovative programme is fully learner-centred and promotes knowledge input via bite-sized elearning modules, followed by discussion groups and workshops considering practical examples to deepen understanding.
It is designed to help advisers progress their learning and deepen their understanding as they go through the learning pathway. Due to the current and expected demand for more debt advisers in Scotland, the MATRICS partnership has prioritised and expanded the provision of training for new debt advisers. Advisers can work through the elearning with self-assessment at their own pace and join the live peer and tutor groups for that crucial link to practical application and confidence building. To register, visit matricslearn.org.uk. You will be guided through the set-up process after you click ‘create new account’. You must use a valid work email address to sign up. There is an opportunity to request that your Wiseradviser training record is transferred to MATRICS learn as part of the registration form. When you register, you are encouraged to start at level 1 and work your way through the stages.