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Errors in reading the meter
Although actual meter readings are likely to be correct, even the supplier’s own meter readers can sometimes make mistakes. You can use the same methods discussed above to detect errors, but the supplier might want to take a second reading to check any reading which you have taken. If the supplier has made a mistake, it should obtain new meter readings and the bill should be amended.1Condition 21B.2 SLC
1     Condition 21B.2 SLC »