Deductions from the client’s earnings
Where a client is required to pay to the trustee, a contribution from income for the benefit of creditors and where the client fails to pay on two consecutive occasions, the trustee can insist that a deduction is made direct from the client’s wages.1s174 B(S)A 2016 Employee’s payment instruction
Following a request by the trustee, the client must give their employer an instruction (using Form 4A) to make:2s174(2) B(S)A 2016 •deductions of specified amounts from their earnings; and
•payments to the trustee of the deducted amounts.
Trustee’s payment instruction
The trustee may directly give the client’s employer an instruction (in Form 4B) if the client fails to comply.3s174(3) B(S)A 2016 The employer must comply with any instruction given. If agreed between the client and the trustee, the client may also give the client’s employer a variation to an instruction (Form 4C).
Employer’s duty
The instruction having been delivered, the employer must:
•deduct the specified sum on every pay day; and
•pay the sum deducted to the trustee as soon as it is reasonable to do so.
Where an employer fails without good cause to make a payment due under an instruction, the employer is:
•liable to pay on demand by a trustee the amount that should have been paid; and
•not entitled to recover from a client the amount paid to the client in breach of the instruction.
An employer may, on making a payment due under an instruction:
This may cause the client serious problems either due to a reduction in earnings, increased costs, or the CFT not being completed correctly, and a sustainable budget not being properly worked out for the client. It may also cause friction at work for some people.
If the client is suffering financial hardship, and it is not of a short-term nature, they should contact the trustee and revisit the CFT and agreed contributions, and perhaps look at sequestration as an alternative.
This involves the trustee resigning and the client may end up with all their debt back, despite having made several payments to the trust deed already. See here on non-performing trust deeds.