Administration process following approval of the DPP
Following the DPP approval, the payment distributor is notified via eDEN and they arrange the start of the client’s payments. They also receive full details of the payment programme via eDEN. Only payments distributors approved by the DAS administrator can be used to distribute payments in a DPP.
Where the debt adviser has not established payment details for creditors, the payments distributor contacts the creditors to make the necessary payments.
The payments distributor contacts the client to set up their payments. The payments distributor is only responsible for managing payments in a DPP. If there are enquiries other than in relation to payments, the client is referred to their debt adviser.