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6. Stage 6: maximise income and reduce expenditure
Maximising the client’s income is a key element of the debt advice process. Part of this is checking the client’s entitlement to benefits and other ways to increase income, as well as finding ways for the client to reduce their expenditure.
Maximising income increases the amount of money the client is in receipt of and may increase their disposable income. This is achieved by identifying new income sources, such as benefits, grants or rebates and reducing the client’s expenditure through budgeting, identifying non-essential expenditure and reducing the costs of bills.
In this section, we will look at ways to maximise client income and reduce their expenditure.