Fuel and energy industry bodies

CPAG

Back to previous

Fuel and energy industry bodies

Ofgem

10 South ColonnadeLondon E14 4PU

Tel: 020 7901 7000

Ofgem Scotland

Commonwealth House

32 Albion Street

Glasgow G1 1LH

Tel: 0141 331 2678

Ofgem Wales

The Maltings

East Tyndall Street

Cardiff CF24 5EA

Gas Safe Register

PO Box 6804

Basingstoke RG24 4NB

Tel: 0800 408 5500

Energy UK

26 Finsbury Square

London EC2A 1DS

Tel: 020 7930 9390

Solid Fuel Association

95 High StreetClay Cross

Chesterfield S45 9DZ

Helpline: 01773 835 400

Previous Next

Details

Fuel Rights Handbook 20th edition

At a time when fuel poverty is affecting more and more households, CPAG’s Fuel Rights Handbook provides advisers with the information they need to help their clients cope with rising fuel bills, debt and problems with their fuel supply.

Covering all aspects of the rights of gas and electricity consumers in England, Wales and Scotland, including liability, dealing with arrears and preventing disconnection, complaints, and the latest energy efficient schemes. With an emphasis on the legal protection of vulnerable consumers, and on practical advice pursuing complaints and compensation, this handbook provides essential information on the reduction and prevention of fuel poverty.

This Handbook is an essential resource for consumer advisers, lawyers, social workers, advice agencies and anyone who is worried about their own fuel supply.

Author(s):

CPAG

This content was last updated:2022-10-21

Print ISBN 9781910715796

Word count120,798

Base text size -

Fuel and energy industry bodies

Fuel Rights Handbook 20th edition

Chapter illustrations ()