2. Types of meters

CPAG

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Fuel Rights Handbook 21st edition

2. Types of meters

Economy 7/white meter

Prepayment meters

Smart meters

Meters are owned by meter operator companies contracted by suppliers to provide metering services to their customers. In many cases, meters are owned, checked, and read by National Grid and the privatised electricity suppliers even if the fuel is supplied by another company. Metering remains the responsibility of the supplier, which is liable for the acts and omissions of its sub-contracting meter operator company.

The main types of gas and electricity meters supplied are standard credit, variable rate credit, prepayment and smart.

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Fuel Rights Handbook 20th edition

At a time when fuel poverty is affecting more and more households, CPAG’s Fuel Rights Handbook provides advisers with the information they need to help their clients cope with rising fuel bills, debt and problems with their fuel supply.

Covering all aspects of the rights of gas and electricity consumers in England, Wales and Scotland, including liability, dealing with arrears and preventing disconnection, complaints, and the latest energy efficient schemes. With an emphasis on the legal protection of vulnerable consumers, and on practical advice pursuing complaints and compensation, this handbook provides essential information on the reduction and prevention of fuel poverty.

This Handbook is an essential resource for consumer advisers, lawyers, social workers, advice agencies and anyone who is worried about their own fuel supply.

Author(s):

CPAG

This content was last updated:2022-10-21

Print ISBN 9781910715796

Word count119,912

Base text size -

Chapter illustrations ()