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3. Getting your gas supply connected
If you move into a home which is not physically connected to the gas mains network, you will need to arrange a supply. There are three ways to get connected to a gas supply.
    Using a gas transporter who is licensed to supply gas through pipes and is under a duty to provide a gas connection where it is economical to do so. You are charged for the connection costs (see here). There is also a charge if you ask the transporter to lay any pipes which are needed. In addition, you may be asked to pay a security deposit to the transporter.
    Through a licensed gas supplier who can arrange for pipes to be laid by either the local gas transporter or an independent contractor. The gas supplier can pass on the charge for providing the connection and the pipework. This charge may include an arrangement fee.
    Through a qualified independent engineer installing pipes between a meter and a gas appliance. Once your home is physically connected to the supply network, the gas transporter becomes responsible for the maintenance of the pipe. Ownership of the pipe concerned is transferred to the transporter.
If your home is already connected to the gas mains network, you need to enter into a contract with a gas supplier for your supply of gas. You do not have to use the supplier which previously supplied the premises, although you may be deemed to have a contract with it if you do nothing about it (see Chapter 5). If you do not know who the current supplier is, you can find out through or by calling 0870 608 1524. Usually, the shipper and the supplier are the same company. If not, you are referred to the shipper, who can tell you who the supplier is. See also Chapter 2 for details of contracts for the supply of gas.