Rent/service charges arrears
If a landlord informs the DWP that a client on UC has rent/service charges arrears, an amount can be deducted monthly from ongoing UC payments until the balance is cleared. This is to prevent eviction and should only be used when other attempts at negotiating payment have failed.
There is a maximum and minimum deduction rate for rent arrears. The amount taken varies depending on other deductions that are being made. A rent arrears deduction can be a maximum of 20 per cent of the standard allowance or as low as 10 per cent of the standard allowance if other deductions are being taken. The amount of no less than 10 per cent and no more than 20 per cent will be reduced by any other deductions being made from the UC award. If there is insufficient UC in payment to take the full 10 per cent minimum, nothing is deducted.