Official guidance

The following guidance, used by decision makers in the DWP and local authorities, is available at gov.uk. It has no legal standing, so you cannot quote it in an appeal, but it can be useful to refer decision makers to it if you want a decision overturned by an internal revision or supersession.

Advice for Decision Making (for universal credit and other benefits introduced from April 2013)

Decision Makers’ Guide

Housing Benefit and Council Tax Benefit Guidance Manual

Social Security Scotlandbenefits guidance is available at socialsecurity.gov.scot/guidance-resources/guidance