6. Local welfare assistance schemes

CPAG

Some local authorities in England and the devolved administrations in Scotland and Wales have local welfare assistance schemes. These schemes may be able to help you with fuel-related costs such as connection and installation charges, draught-proofing and heaters. To find out about the scheme where you live, contact your local authority or local advice agency.

Previous Next

Details

Fuel Rights Handbook 20th edition

At a time when fuel poverty is affecting more and more households, CPAG’s Fuel Rights Handbook provides advisers with the information they need to help their clients cope with rising fuel bills, debt and problems with their fuel supply.

Covering all aspects of the rights of gas and electricity consumers in England, Wales and Scotland, including liability, dealing with arrears and preventing disconnection, complaints, and the latest energy efficient schemes. With an emphasis on the legal protection of vulnerable consumers, and on practical advice pursuing complaints and compensation, this handbook provides essential information on the reduction and prevention of fuel poverty.

This Handbook is an essential resource for consumer advisers, lawyers, social workers, advice agencies and anyone who is worried about their own fuel supply.

Author(s):

CPAG

This content was last updated:2022-10-21

Print ISBN 9781910715796

Word count120,798

Base text size -

6. Local welfare assistance schemes

Fuel Rights Handbook 20th edition

Chapter illustrations ()