3. Decisions on other issues
In addition to decisions about whether to make an award of benefit where a claim has been made, decisions are needed about other issues. These include decisions about:
•whether an overpayment is recoverable (see
here);
•whether an overpayment should be recovered (see
here);
•whether you have to pay a penalty (see
here);
•whether you are entitled to hardship payments (see
here);
•whether you can get an advance payment (see
here);
•whether deductions should be made from your payment (see
here);
•whether payment of benefit under an award should be suspended (see
here);
•whether payment under an award should cease because you are in hospital or a care home (see
here);
•what work-related requirements apply to your universal credit award (see
here).