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Disability Rights Handbook 2026-27
This content was last updated:
01 Jun 2026
9. Good reason
Disability Rights Handbook 2026-27
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9. Good reason
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9. Good reason
With the exception of higher-level sanction misconduct cases, you can avoid a sanction if you can show that there was a
‘good reason’
for what you did or did not do. Good reason is not defined in law. DWP guidance lists three points that need to be looked at when deciding whether or not you had a good reason.
■
What would it be reasonable to expect someone to do in the particular circumstances (ie was the action or failure to act preventable)?
■
What did you do or fail to do that was different from the expected action?
■
What were your reasons for your action or failure to act?
If you have a record of previous failures, the DWP will take this into account when making their decision.
Advice for Decision Making, Chapter K2
, paras K2022 & 2041
Examples of circumstances that may be treated as contributing to good reason for an action or failure to act include where you:
■
are a victim of domestic violence;
■
have a mental health condition or disorder (see
below
);
■
are the victim of bu
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Chris Lewis. "9. Good reason." In
Disability Rights Handbook 2026-27.
, 2026. Accessed September 29, 2026.
CPAG,
https://askcpag.org.uk/?id=-271802CITANCHOR.
Chris Lewis. "9. Good reason." In
Disability Rights Handbook 2026-27.
, 2026. Accessed September 29, 2026. https://askcpag.org.uk/?id=-271802CITANCHOR.
Contributor(s):
Chris Lewis
Title:
Disability Rights Handbook 2026-27
Site name:
CPAG
Publisher:
Publication date:
May 20, 2026
Date accessed:
September 29, 2026
URL:
https://askcpag.org.uk/?id=-271802CITANCHOR
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