Peter Madge worked in the debt team at Citizens Advice Specialist Support between 1990 and 2015. The team won the Institute of Money Advisers ‘Debt Team of the Year’ award in 2012. Between 1992 and 2006, he was editor of the Adviser magazine and was a regular contributor to the magazine until it ceased publication in print in 2019, and a member of the Adviser editorial board between 2016 and 2019. In 2010, he was elected an Honorary Fellow of the Institute of Money Advisers. Since leaving Citizens Advice, he has worked as a freelance debt advice consultant.

Alexa Jensen is a senior legal editor at Shelter, specialising in housing debt, possession proceedings and insolvency. She has extensive debt advice experience, including as a court duty adviser, consultant and IMA trainer. Alexa is the author of the debt update for Legal Action magazine.

Dawn Jennings is an information officer with the Money Advice Trust. She has worked for the Money Advice Trust since 2008 and has special