Fuel campaigning and information organisations

CPAG

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Fuel campaigning and information organisations

Energy Action Scotland

Tel: 0141 226 3064

Energy Saving Trust (EST)

EST England tel: 020 7222 0101

EST Wales tel: 0800 512 012

Home Energy Scotland

Tel: 0808 808 2282

Fuel Poverty Action

National Energy Action

Tel: 0191 261 5677

National Energy Foundation

Tel: 01908 665 555

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Details

Fuel Rights Handbook 21st edition

At a time when fuel poverty is affecting more and more households, CPAG’s Fuel Rights Handbook provides advisers with the information they need to help their clients cope with rising fuel bills, debt and problems with their fuel supply.

Covering all aspects of the rights of gas and electricity consumers in England, Wales and Scotland, including liability, dealing with arrears and preventing disconnection, complaints, and the latest energy efficient schemes. With an emphasis on the legal protection of vulnerable consumers, and on practical advice pursuing complaints and compensation, this handbook provides essential information on the reduction and prevention of fuel poverty.

This Handbook is an essential resource for consumer advisers, lawyers, social workers, advice agencies and anyone who is worried about their own fuel supply

Author(s):

CPAG

Print publication date Oct, 2024

This content was last updated:2024-11-04

Print ISBN 9781915324085

Word count121,022

Base text size -

Chapter illustrations ()