Use pensions or other savings
If the client is over 55 and has a defined contribution pension, they could use some of their pension money to help pay the arrears. The client should also consider if they will need this money later in life. They may need to pay tax on some of the money they take from their pension, and it may also affect their benefits. It is strongly advisable that clients considering accessing their pension pots should get advice from an independent financial adviser or contact Pension Wise.
1 They can arrange for an appointment locally to discuss this (eg, at a local Citizens Advice bureau) or a phone or a face-to-face appointment.