Trigger figure categories
Telephone costs
Debt advisers/trustees should get evidence of expenditure relating to home and mobile phone contracts. This should be available from sources including original correspondence/billing, online account information or through other evidence such as the purchase of pay-as-you-go top-up credits. It may be more difficult to verify pay-as-you-go credit than contract information, but information should be available from bank statements or the mobile phone company records.
If mobile phone costs are high, the reason for this should be explored and consideration must be given as to whether the existing expenditure is allowable or sustainable in the future. Where trigger figures are breached, evidence must be obtained and options to reduce future expenditure explored with the client.
Travel costs
Verifying travel costs can be difficult as fares are often paid in cash with little or no evidence retained. Therefore, advisers should take a flexible approach and assess travel costs based on the client’s circumstances (eg, location, health, mode of transport and proximity to work/amenities) and agree on what is reasonable.
It may be possible to verify expenditure in specific circumstances – eg, where a client has a season ticket or where petrol purchases can be verified on bank statements.
If the trigger figures are breached, the debt adviser/trustee must provide supporting evidence and/or an explanation to support the reason for the required travel and the amount of expenditure declared. If proof of expenditure cannot be provided, the reason for this must be given.
The debt adviser/trustee should also ensure that they discuss with the client any ongoing maintenance and servicing costs for any vehicle and include such in the CFT expenditure figures.
Housekeeping
Housekeeping covers most of the day-to-day living expenses, including household food, provisions and consumables. The evidence for this expenditure is normally obtained through scrutiny of bank statements. However, this does not cover all expenditure items, as some transactions within this category involve smaller cash purchases or transactions in a range of different shops.
Where the final assessed housekeeping expenditure is within the trigger figure limits, trustees and creditors are unlikely to query the allowance or seek further evidence. Therefore, the debt adviser/trustee does not need to obtain evidence of smaller amounts of expenditure included in the figures, if this is not easily forthcoming. However, any excessive spending or breaches of trigger figures should be documented, and evidence provided.
Expenditure on tobacco and alcohol is allowed, although the debt adviser/trustee should negotiate with clients to try to minimise the costs. It is possible that an allowance may result in a client having to make some concessions in other areas of expenditure.
Where additional spending is required on medical grounds that is not funded from a declared disability benefit, either a breakdown of spending, with details of any purchases related specifically to the medical requirement, or a summary explanation from the debt adviser, should be provided. The guidance highlights that an award of DLA (or ADP/PIP) acts as an indicator to increased expenditure in other categories.
Where there are pet costs, an explanation, and evidence where possible, should be produced. If pet insurance is being paid for, this must be evidenced.
Other expenditure
Other expenditure includes a range of expenditure that is not categorised alongside general housekeeping – eg, haircuts, meals at work or school, socialising, Christmas and birthdays. Verification of such expenditure may be difficult to obtain through documentation or examination of bank account activity.
Evidence should be available to support certain items within the other category – eg, amounts paid towards cable, satellite and internet access. These items should be supported by original documentation from the providers.
A more flexible approach should be adopted in assessing the expenditure associated with the other items within this category. Similar to other expenditure categories with associated trigger figures, any expenditure where the trigger figure is breached requires suitable evidence and/or explanation of the expenditure.