Refunds
If you pay for an item or service that you could have got free of charge or at a reduced cost, you can apply for a refund. You must apply within three months of payment, although the time limit can be extended if you can show a good cause for applying late – eg, you were ill.
1Reg 11 NHS(TERC) Regs; reg 10 NHS(TERC)(W) Regs; reg 10 NHS(CDA) Regs; Sch 1 para 1 NHS(FP&CDA)(W) Regs; regs 6 and 20 NHS(OCP) Regs; reg 10 NHS(DC) Regs; reg 10 NHS(DC)(W) RegsFor a refund of prescription charges, use Form FP57, which you must get when you pay for the prescription at the pharmacy or dispensing chemist.
For other items and services, use Form HC5 (HC5W in Wales), available from post offices, Jobcentre Plus offices, NHS hospitals and some doctors’ surgeries.
If you wish to have your costs refunded on the basis of low income, but do not already have an HC2 or an HC3 remission certificate (see
here), send a completed Form HC1 with Form HC5.