Chapter 11: Fuel and benefits1. Benefit entitlement checks2. Universal credit, pension credit and other means-tested benefitsUniversal creditPension credit3. Cold weather payments, winter fuel payments and Scottish heating paymentsCold weather paymentsWho qualifiesAmount of paymentClaiming and getting paidChallenging a decisionWinter fuel paymentsWho qualifiesExclusionsAmount of paymentClaiming and getting paidChallenging a decisionWinter heating paymentsChild winter heating payment4. Help with fuel-related housing costs and service chargesUniversal credit housing costs element and fuel costsHousing benefit and fuel costsHow fuel charges are calculatedFlat-rate deductions from housing benefitDiscretionary housing paymentsSupport for mortgage interest loans5. Impact of charitable payments on benefits6. Local welfare assistance schemes7. Budgeting advances and budgeting loansUniversal credit budgeting advancesSocial fund budgeting loans8. Fuel DirectDeductionsIf you get universal creditIf you get pension credit, income support, income-based jobseeker’s allowance or income-related employment and support allowanceHow to arrange Fuel DirectChallenging the deduction amount for ongoing energy useChange of circumstancesSanctions