We use the term ‘care home’ to describe homes that provide personal care or nursing care. The homes must be registered and have evidence that they meet outcomes specified in regulations. Care homes are run by a range of providers. Health bodies as well as local authorities can arrange care in homes that provide nursing.

In England, the Care Quality Commission registers and inspects homes; reports are available on its website ( www.cqc.org.uk ). Care homes in Wales are registered and regulated by the Care Inspectorate Wales ( www.careinspectorate.wales ).

Care homes are required to provide service users with appropriate information and support in relation to their care or treatment.

Homes providing personal care – These can be run by private or voluntary organisations or private individuals. ‘Personal care’ means: physical assistance, prompting or supervision given to a person in connection with bodily functions such as feeding, bathing, toileting, etc. The need fo