Contractual terms

•Period. A contract is either for a fixed term of weeks, months or years or it is indefinite. The latter is known as a ‘rolling contract’ or an ‘evergreen contract’. All contracts can be terminated on 28 days’ notice, but there may be a financial penalty if you terminate a fixed-term contract early. Check with the supplier whether there would be a penalty for early termination and how much it would be. In some cases, a supplier may be prepared to exercise its discretion and drop a penalty which might otherwise be imposed for early termination. Early termination is covered by SLC 24.
•Special services. Some contracts may be offered together with other services, such as improving the energy efficiency of your home. The costs of the supply and the services should be listed separately, including any credit element, so you can compare prices with other suppliers.
•New products. Some electricity suppliers offer special products. Some suppliers guarantee to buy enough electricity from environmentally renewable sources or from coal-generated sources to supply your needs. Other suppliers may offer a variety of combined deals. You need to do careful research and detailed calculations to ensure that a decision to switch supplier is based on your circumstances, usage, location and payment method.