Welfare Benefits and Tax Credits Handbook 2024/25AppendicesAppendix 1: Information and advice Independent advice and representation
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Independent advice and representation
If you want advice or information on a benefit or tax credit issue, the following may be able to assist.
    •Advicelocal (advicelocal.uk) has details of advice organisations in your area.
    •Citizens Advice. You can find out where your local office is from the Citizens Advice website at citizensadvice.org.uk (England and Wales) or cas.org.uk (Scotland).
    •Law centres. You can find your nearest law centre at lawcentres.org.uk or mygov.scot/legal-advice.
    •LawWorks (lawworks.org.uk) has details of local legal advice centres that give free advice.
    •Housing association welfare rights services for tenants.
    •Local authority welfare rights services.
    •Local and national organisations for particular groups of claimants may offer help. For instance, there are unemployed centres, pensioners’ groups and organisations for people with disabilities.
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