•The DWP, local authority or HMRC decides how benefit is paid to you. There is no right of appeal.

•You are usually paid by direct credit transfer into a bank or similar account.

•If a decision on your claim or payment of your benefit is delayed, you may be able to get an advance payment.

•The benefit cap may restrict the total amount of benefit you receive.

•You must report certain changes in your circumstances.

•Deductions can be made from your benefit. In certain circumstances, payment of your benefit can be suspended. In addition, your benefit may not be paid, or may be paid at a reduced rate, as a result of a sanction or a penalty.