•If you come under the UC system, to qualify for UC, contribution-based JSA or contributory ESA, you must usually accept a ‘claimant commitment’.

•You may have to meet some or all of the work-related requirements, which are conditions connected to finding work or getting ready to find work. These are: work-focused interviews, work preparation, work search and work availability.

•If you do not meet the work-related requirements which apply to you, you may be given a sanction. Your benefit is then paid at a reduced or nil rate (see Chapter 47). However, you may qualify for UC hardship payments (see Chapter 52).