4. Claiming carer support payment
Carer support payment (CSP) is administered by Social Security Scotland (SSS). You can claim online at , by phone on 0800 182 2222 or on the approved form.
Your claim can be backdated for up to 13 weeks if you qualified during that earlier period.
It can be backdated further if you claim within 13 weeks of the person you care for being awarded a disability benefit. Your claim is treated as made on the date you first qualified for CSP. If your entitlement under this rule would begin before CSP was introduced (19 November 2023), you can be treated as claiming carer’s allowance (CA) for the earlier period and awarded CSP.1Regs 18 and 19 CSP Regs Extra backdating of CSP was possible for certain full-time students or for those who met the past presence test (see CPAG’s Welfare Benefits Handbook for what this means) for CSP but wouldn’t have met it for CA. To take advantage of these rules, claims for CSP had to be made within 13 weeks of CSP being introduced in your area. These dates are now past, but extra backdating may still be possible if you have ‘good reason’ for applying late.2Regs 18A and 18B CSP Regs Claims up to 13 weeks in advance of entitlement are expected to be possible from November 2025.3The Social Security (Cross-border Provision, Case Transfer and Miscellaneous Amendments) (Scotland) Regulations 2025 (draft) Benefit is usually paid directly into a bank account, four weeks in arrears. In some cases, payment may be made weekly in advance.
Only one person can qualify for CSP, CA and/or the carer element of universal credit for caring for the same disabled person. If you and another person claim for the same person and both meet the entitlement conditions, you can agree who should be entitled. You should inform SSS of your decision in writing (signed by you both). If you cannot agree, SSS decides who is entitled (consulting the DWP if applicable) taking into account:
•the best interests of the person you care for; and
•whether you and the other person who claimed are related to the person you care for, live with or near them, or get any benefits on behalf of or in respect of them; and
•any other relevant information.
If you get a determination that you are not entitled to CSP under these rules, you can request a redetermination.