Digitalisation and rights in universal credit

When the coalition government published its flagship paper on universal credit (UC) in 2010, it promised a ‘digital first’ benefit. Since then we have seen the digitalisation of the UK’s working-age social security system, a process that continues today. But what impact has this transformation had on claimants and their rights?

By Sophie Howes and Rosie Mears

Description: Digitalisation and rights in universal credit

This content was last updated:01 Feb 2022

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Digitalisation and rights in universal credit

Issue: Issue 171 (Feb 2022)

Poverty journaluniversal credit

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Please be aware that welfare rights law and guidance change frequently. Older articles may be out of date.

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Digitalisation and rights in universal credit

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