Pre-contract information for distance contracts
Creditors selling to a client without face-to-face contact (ie, distance selling) must give clients all of the information listed below in good time before the client enters into the contract. They must provide this information in a clear, comprehensible manner that is appropriate to the type of distance communication used to make the contract – eg, mail order or digital television services.
The main characteristics of the goods, services or digital content are:1Reg 12 The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 •the creditor’s trading name;
•the ttotal price of the goods or services, including all taxes;
•delivery and any other costs, where appropriate;
•in an indefinite or subscription contract, the total costs per billing period;
•if the client has a right to cancel, the time limit, conditions and procedures for cancelling;
•the duration of the contract, or if the contract is indefinite, the conditions for ending it.