Our online tools are designed to -
•help you identify the correct position for your client in complicated areas of welfare rights entitlement; and
•produce letters tailored to your client's circumstances to challenge unfavourable decisions.
Note that the tools are designed to be used by advisers working on behalf of claimants and not by claimants themselves. To ensure that we're always giving you the correct information, we may temporarily remove a tool while it is in the process of being updated (if, for example, it is affected by an ongoing test case) - we will return the tool to the site as soon as we have the latest information.
Here is a link to CPAG's Privacy Policy.

Benefits and coronavirus

Support for workers during the COVID-19 outbreak
Apr 16
Universal credit during the COVID-19 outbreak
May 01

Universal credit

Universal credit work capability assessment: mandatory reconsideration
Jul 07
Identifying the correct level of universal credit conditionality
Jul 07
Universal credit sanctions: mandatory reconsideration
Jul 07
Date from which universal credit housing costs should be awarded when DWP not notifed about them at beginning of claim: mandatory reconsideration
Jul 07
Universal credit housing costs where joint tenant has moved out - mandatory reconsideration
Jul 07
Universal credit claim closed where failed to attend initial evidence meeting - mandatory reconsideration
Jul 07
Conditionality and level of payment on migration from employment and support allowance to universal credit - mandatory reconsideration
Jul 07
Universal credit during the COVID-19 outbreak
May 01

Work capability assessment

Universal credit work capability assessment: mandatory reconsideration
Jul 07
Employment and support allowance work capability assessment: mandatory reconsideration letter
Jul 07

Personal independence payment

Personal independence payment: mandatory reconsideration letter
Jul 07
Personal independence payment - prepare an appeal submission
May 14

Judicial review

Welfare benefits judicial review
Jul 07

Benefits for migrants

Refusal to award universal credit to EU national with pre-settled status - mandatory reconsideration
Nov 14
Are you a 'person subject to immigration control'?
May 07