4. Representing clients in courtWhat happens in courtCourt personnelWho to speak toLay representationThe procedureUseful techniquesPlan wellBe briefSummarisePrepare clear documentsTell the storyQuote precedents and powersAdmit ignoranceUse court staffHow to address the sheriffLook smart, be polite, speak clearlyKnow your own limitsMost sheriff court cases take place in open court (ie, in public), so it is useful to know who is who, and what their roles are.While procedures vary according to what procedure is being used, the general process in each case is roughly the same, as are the officers of the court.Debt advisers need good verbal communication and presentation skills to represent clients in court action. It is good practice to attend court as an observer before carrying out any representation to see how the court process is carried out.